Ordering

How to place an order

  • Contact us by e-mail, phone, fax or post using an order form
  • Don't forget to include quantity and size required
  • Payment in sterling by cheque (made payable to Neuff Athletic EquipmentLtd), postal order or credit/debit card (Visa,Mastercard Maestro and Solo only). Please note that sending information by e-mail is not secure.

 

 

Terms & Conditions of Trading

Prices are inclusive of delivery and VAT (15%) on the mainland UK. Delivery outside of the UK will incur an additional charge.

Payment with the order or on receipt of invoice. All goods remain the property of Neuff Athletic Equipment Ltd until paid for in full. They are however the responsibility of the recipient for safekeeping.

Delivery will be byRoyal Mail standard service or by commercial carrier on a three day service basis (Saturdays, Sundays and Bank Holidays excluded). A more rapid service for delivery can be provided at extra cost. Next day service (excluding Saturdays, Sundays and Bank Holidays) is extra. Timed delivery and Saturday delivery is extra by a very considerable amount. We will normally dispatch within a few days but please allow up to 28 days for our packing and dispatch. We will let you know if there is a problem. An advice note is sent as soon as we send the goods. Unfortunately carriers surcharge deliveries across the sea and to parts of Scotland. Please enquire if appropriate.

Non receipt of goods should be notified within 10 days of the invoice.

All goods and packaging should be inspected before signing a
carrier's receipt. Any damage must be noted on the receipt note. It is also essential to delete the words "good condition" from the receipt note.

We will endeavour to maintain the prices but reserve the right to modify them in the light of changed circumstances. Manufacturing specifications may change in the light of developments.

We accept Visa, Access, Switch, Delta and Solo cards as a means of payment.

sales@neuff.co.uk

PO Box 12, Rillington

Malton, North Yorkshire

YO17 8YX, UK

Phone: (+44) 01653 691 865 or 0845 2300 907

Fax: (+44) 01653 696 662

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